Terms and Conditions for Saranda Forest
1. Acceptance of Terms
By accessing or using the Saranda Forest website or services, you agree to these Terms and Conditions. For any payments made through our website, additional terms under the “Payment Terms” section will apply. If you do not agree, refrain from using our services.
2. Services Overview
Saranda Forest offers the following services:
- Information about the forest’s attractions, entry passes, and accommodations.
- Booking of forest entry passes, accommodations, and related services.
- Tips and resources for trip planning.
3. User Conduct
While using our website, you agree to:
- Use the services lawfully.
- Avoid impersonating any person or entity.
- Refrain from uploading or transmitting harmful, offensive, or disruptive content.
- Not interfere with the website’s operation or attempt unauthorized access.
4. Intellectual Property
All content, including text, images, and logos, is protected by copyright and intellectual property laws. Usage without prior written consent is prohibited.
5. Payment Terms
- Payment Methods: We accept credit/debit cards, UPI, net banking, and other approved methods. Transactions are processed via secure third-party gateways.
- Pricing and Fees: Prices are listed in INR and include taxes unless mentioned otherwise. Additional service charges, if applicable, are displayed during checkout.
- Refunds and Cancellations:
- Refunds must be requested within 1 days of payment. Processing time is 5–10 business days.
- Cancellations are subject to service-specific policies outlined during booking.
6. Data Security
Payment and user information are encrypted and securely handled. For more details, refer to our Privacy Policy.
7. Limitation of Liability
Saranda Forest is not liable for:
- Direct or indirect damages arising from website use.
- Failed payments due to incorrect details or third-party service issues.
8. Dispute Resolution
Payment-related disputes must be reported to dfo-saranda@gov.in within 2 days of the transaction. We aim to resolve issues promptly.
9. Third-Party Services
Payment processing and other functionalities may involve third-party services. Their terms and conditions also apply.
10. Disclaimer of Warranties
All services are provided on an “as is” basis without guarantees on accuracy, reliability, or uninterrupted operation.
11. Governing Law
These terms are governed by Indian law, with disputes subject to the jurisdiction of courts in Jharkhand.
12. Modifications to Terms
Saranda Forest reserves the right to update terms. Significant changes will be communicated via the website.
13. Contact Information
For queries or concerns, contact:
- Email: dfo-saranda@gov.in
- Phone: +91-9576678910
- Address: Van Bhawan, West Singhbhum, Chaibasa – 833201
Last Updated: 07/jan/2025